HIPAA-Ready Platform

Medication Shipment Tracking
for Telemedicine

One API to track every prescription shipment. Direct carrier integrations, real-time webhook updates, and compliance built in.

Get Started See How It Works
Direct Carrier APIs
rxroute-api
POST /api/v1/trackings
"tracking_number": "1Z999AA10123",
"carrier": "UPS",
"store_id": "store_abc123"
In Transit 2m ago
Package departed Memphis, TN
Out for Delivery just now
With carrier — Austin, TX
webhook delivered → 200 OK 12ms

Built for Telehealth

Everything you need to track medication shipments

Purpose-built for telemedicine operations. Not another generic tracking tool.

Direct Carrier Integrations

No middlemen. Connect directly to USPS, UPS, FedEx, DHL, and OnTrac APIs for the fastest, most reliable tracking data.

HIPAA & SOC2 Ready

Built for healthcare from day one. Encryption at rest and in transit, immutable audit logs, and data minimization by design.

Real-Time Webhooks

Event-driven architecture. Get instant status updates pushed to your system — no polling, no delays.

Simple REST API

Register a tracking in one POST request. Clean, versioned endpoints with comprehensive documentation and TypeScript SDK.

Multi-Store Management

One account, unlimited stores. Separate API keys, webhooks, and tracking per store — all under one subscription.

Delivery Analytics

Track carrier performance, average delivery times, and exception rates. Export reports and optimize your fulfillment.

Premium Webhook Delivery

Upgrade to unlimited retries with exponential backoff, priority queue, and detailed delivery logs. Available as an add-on.

Priority Support & SLA

Add-on tiers from $50–$200/mo for dedicated support, guaranteed response times, and custom SLAs for mission-critical operations.

Branded Tracking Pages

Coming Soon

White-labeled tracking pages with your logo, colors, and domain. Keep patients on your brand.

Patient Notifications

Coming Soon

Send email and SMS updates directly to patients with shipment status changes. Keep them informed at every step.

Pharmacy Integrations

Coming Soon

Connect directly with pharmacy systems like Lifelife, SmartScript, VortexRx, and more for end-to-end prescription tracking.

Built for HIPAA Compliance
SOC2 Ready
US & Canada Coverage

Direct integrations with major carriers

USPS UPS FedEx DHL OnTrac

Trusted by telemedicine companies across the US and Canada.

Integration in Minutes

Four steps. That's it.

Go from zero to live tracking in under 10 minutes.

01

Register & connect your store

Create your account, add your pharmacy or telemedicine store, and generate an API key. You're ready in under a minute. 

// Create account → Add store → Get API key
{
  "account": "cloudhealth-rx",
  "store": "main-pharmacy",
  "api_key": "rx_key_live_..."
}
02

Submit trackings via API

Send a POST request with the tracking number, carrier, and store. RxRoute registers it with the carrier directly. 

curl -X POST https://api.rxroute.io/v1/trackings \
  -H "Authorization: Bearer rx_key_..." \
  -d '{"tracking_number": "1Z999AA1", "carrier": "UPS"}'
03

We monitor carriers

Direct integrations poll and receive webhooks from USPS, UPS, FedEx, DHL, and OnTrac. Every status change is normalized. 

// Normalized status flow
PRE_TRANSIT → IN_TRANSIT → OUT_FOR_DELIVERY → DELIVERED
                         → EXCEPTION
                         → RETURNED
04

You get real-time updates

Webhooks delivered to your endpoint, signed with HMAC-SHA256. Verify the signature and process the update. 

// Webhook payload to your system
{
  "event": "tracking.updated",
  "data": {
    "tracking_number": "1Z999AA1",
    "status": "DELIVERED",
    "carrier": "UPS"
  }
}

Pricing

Only pay for what you track

Usage-based pricing that scales with you. First 50 trackings free every month.

🆓 50 free trackings every month
📉 Cost per tracking decreases as you grow
💰 Billed at end of month — no upfront cost
🛡️ Set a spending cap to control budget
♾️ No hard limits — operations never stop
📦 All carriers included at every volume

Graduated tiers

Each tier applies only to trackings within that range.

Trackings Per tracking Tier range
First 50 Free No credit card needed
51 – 500 $0.035/tracking 450 trackings
501 – 2,000 $0.025/tracking 1,500 trackings
2,001 – 5,000 $0.018/tracking 3,000 trackings
5,001 – 10,000 $0.012/tracking 5,000 trackings
10,001+ $0.008/tracking Unlimited

Monthly cost examples

What you'd pay based on your volume.

50 trackings/mo
Free
500 trackings/mo
$15.75
2,000 trackings/mo
$53.25
5,000 trackings/mo
$107.25
10,000 trackings/mo
$167.25
25,000 trackings/mo
$287.25
Get Started — It's Free

Enterprise

For 50,000+ trackings/month. Custom pricing, dedicated support & custom SLA.

Contact Sales

Included at every volume:

All carrier integrations
Real-time webhooks
Multi-store support
HIPAA-ready infrastructure
Delivery analytics
HMAC webhook signatures
Dashboard access
API + TypeScript SDK

Replace your generic tracker.
Ship with confidence.

50 free trackings every month. No credit card required. Only pay for what you use.

Get Started Talk to Sales

Get in Touch

Let's talk about your
tracking needs

Whether you're evaluating RxRoute for your telemedicine operation, need a custom enterprise solution, or have questions about our API — we'd love to hear from you.

Company

Built by Scalater LLC